We may also collect
other personal
information outside of
these categories through
instances where you
interact with us in
person, online, or by
phone or mail in the
context of:
- Receiving help through
our customer support
channels;
- Participation in
customer surveys or
contests; and
- Facilitation in the
delivery of our
Services and to
respond to your
inquiries.
How do we use and
share your personal
information?
More information
about our data
collection and
sharing practices
can be found in
this privacy
notice
.
You may contact us
by email at
admin@tourable.net
,
or by referring to the
contact details at the
bottom of this document.
If you are using an
authorized
agent to exercise your right
to opt out we may deny a
request if the
authorized
agent does not submit proof
that they have been validly
authorized
to act on your behalf.
Will your information
be shared with anyone
else?
We may disclose your
personal information
with our service
providers pursuant to a
written contract between
us and each service
provider. Each service
provider is a for-profit
entity that processes
the information on our
behalf, following the
same strict privacy
protection obligations
mandated by the CCPA.
We may use your personal
information for our own
business purposes, such
as for undertaking
internal research for
technological
development and
demonstration. This is
not considered to be
"selling"
of your personal information.
Tourable
has not disclosed,
sold, or shared any
personal information to
third parties for a
business or commercial
purpose in the preceding
twelve (12) months. Tourable
will not sell or share personal
information in the future
belonging to website visitors,
users, and other consumers.
Your rights with
respect to your
personal data
Right to request
deletion of the data —
Request to delete
You can ask for the
deletion of your
personal information. If
you ask us to delete
your personal
information, we will
respect your request and
delete your personal
information, subject to
certain exceptions
provided by law, such as
(but not limited to) the
exercise by another
consumer of his or her
right to free speech,
our compliance
requirements resulting
from a legal obligation,
or any processing that
may be required to
protect against illegal
activities.
Right to be informed —
Request to know
Depending on the
circumstances, you have
a right to know:
- whether we collect and
use your personal
information;
- the categories of
personal information
that we collect;
- the purposes for which
the collected personal
information is used;
- whether we sell or
share personal
information to third
parties;
- the categories of
personal information
that we sold, shared,
or disclosed for a
business purpose;
- the categories of
third parties to whom
the personal
information was sold,
shared, or disclosed
for a business
purpose;
- the business or
commercial purpose for
collecting, selling,
or sharing personal
information; and
- the specific pieces of
personal information we
collected about you.
In accordance with
applicable law, we are
not obligated to provide
or delete consumer
information that is
de-identified in
response to a consumer
request or to
re-identify individual
data to verify a
consumer request.
Right to
Non-Discrimination for
the Exercise of a
Consumer’s Privacy
Rights
We will not discriminate
against you if you
exercise your privacy
rights.
Right to Limit Use and
Disclosure of Sensitive
Personal Information
We do not process consumer's
sensitive personal
information.
Verification process
Upon receiving your
request, we will need to
verify your identity to
determine you are the
same person about whom
we have the information
in our system. These
verification efforts
require us to ask you to
provide information so
that we can match it
with information you
have previously provided
us. For instance,
depending on the type of
request you submit, we
may ask you to provide
certain information so
that we can match the
information you provide
with the information we
already have on file, or
we may contact you
through a communication
method (e.g.
,
phone or email) that you
have previously provided
to us. We may also use other
verification methods as the
circumstances dictate.
We will only use
personal information
provided in your request
to verify your identity
or authority to make the
request. To the extent
possible, we will avoid
requesting additional
information from you for
the purposes of
verification. However,
if we cannot verify your
identity from the
information already
maintained by us, we may
request that you provide
additional information
for the purposes of
verifying your identity
and for security or
fraud-prevention
purposes. We will delete
such additionally
provided information as
soon as we finish
verifying you.
Other privacy rights
- You may object to the
processing of your
personal information.
- You may request
correction of your
personal data if it is
incorrect or no longer
relevant, or ask to
restrict the
processing of the
information.
- You can designate an
authorized
agent to make a request
under the CCPA on your
behalf. We may deny a request
from an
authorized
agent that does not submit
proof that they have been
validly
authorized
to act on your behalf in
accordance with the CCPA.
- You may request to opt
out from future
selling or sharing of
your personal
information to third
parties. Upon
receiving an opt-out
request, we will act
upon the request as
soon as feasibly
possible, but no later
than fifteen (15) days
from the date of the
request submission.
To exercise these
rights, you can contact
us
by email at
admin@tourable.net
,
or by referring to the
contact details at the
bottom of this document. If
you have a complaint about
how we handle your data, we
would like to hear from you.
13. DO VIRGINIA
RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short:
Yes, if you are a
resident of Virginia,
you may be granted
specific rights
regarding access to and
use of your personal
information.
Virginia CDPA Privacy
Notice
Under the Virginia
Consumer Data Protection
Act (CDPA):
"Consumer"
means a natural person who
is a resident of the Commonwealth
acting only in an individual
or household context. It does
not include a natural person
acting in a commercial or employment
context.
"Personal data"
means any information that
is linked or reasonably linkable
to an identified or identifiable
natural person.
"Personal data"
does not include de-identified
data or publicly available
information.
"Sale of personal data"
means the exchange of personal
data for monetary consideration.
If this definition
"consumer"
applies to you, we must adhere
to certain rights and obligations
regarding your personal data.
The information we
collect, use, and disclose
about you will vary
depending on how you
interact with Tourable
and our Services. To find out
more, please visit the following
links:
Your rights with respect
to your personal data
- Right to be informed
whether or not we are
processing your personal
data
- Right to access your
personal data
- Right to correct
inaccuracies in your
personal data
- Right to request
deletion of your
personal data
- Right to obtain a copy
of the personal data you
previously shared with
us
- Right to opt out of the
processing of your
personal data if it is
used for targeted
advertising, the sale of
personal data, or
profiling in furtherance
of decisions that
produce legal or
similarly significant
effects (
"profiling"
)
Tourable
has not sold any personal data
to third parties for business
or commercial purposes.
Tourable
will not sell personal data in
the future belonging to website
visitors, users, and other consumers.
Exercise your rights
provided under the
Virginia CDPA
More information about our
data collection and sharing
practices can be found in
this privacy notice
.
You may contact us by
email at admin@tourable.net
,
by submitting a
data subject access
request
, or by referring to the contact
details at the bottom of this
document.
If you are using an
authorized
agent to exercise your rights,
we may deny a request if the
authorized
agent does not submit proof
that they have been validly
authorized
to act on your behalf.
Verification process
We may request that you
provide additional
information reasonably
necessary to verify you
and your consumer's
request. If you submit the
request through an
authorized
agent, we may need to collect
additional information to verify
your identity before processing
your request.
Upon receiving your
request, we will respond
without undue delay, but
in all cases, within
forty-five (45) days of
receipt. The response
period may be extended
once by forty-five (45)
additional days when
reasonably necessary. We
will inform you of any
such extension within the
initial 45-day response
period, together with the
reason for the extension.
Right to appeal
If we decline to take
action regarding your
request, we will inform
you of our decision and
reasoning behind it.
If you wish to appeal our
decision, please email us
at
admin@tourable.net
. Within sixty (60) days of
receipt of an appeal, we will
inform you in writing of any
action taken or not taken in
response to the appeal, including
a written explanation of the
reasons for the decisions.
If your appeal if denied, you
may contact the
Attorney General to
submit a complaint
.
14. DO WE MAKE
UPDATES TO THIS
NOTICE?
In Short:
Yes, we will update this
notice as necessary to
stay compliant with relevant
laws.
We may update this
privacy notice from time
to time. The updated
version will be
indicated by an updated
"Revised"
date and the updated version
will be effective as soon
as it is accessible. If we
make material changes to
this privacy notice, we may
notify you either by prominently
posting a notice of such
changes or by directly sending
you a notification. We encourage
you to review this privacy
notice frequently to be informed
of how we are protecting
your information.
15. HOW CAN YOU
CONTACT US ABOUT
THIS NOTICE?
If you have questions or
comments about this
notice, you may
email us at
admin@tourable.net
or by post
to:
Tourable
151 dryden road
Ithaca
,
NY
14850
United States
16. HOW CAN YOU
REVIEW, UPDATE,
OR DELETE THE
DATA WE COLLECT
FROM YOU?
Based on the applicable laws
of your country, you may
have the right to request
access to the personal information
we collect from you, change
that information, or delete
it.
To request to review, update,
or delete your personal information,
please
fill out and submit a
data subject
access request
.